SMS Terms and Conditions

Effective date: July 21 2026

By opting in to receive SMS messages from Sentinel Medical Logistics LLC, you agree to these SMS Terms and Conditions.

Types of messages

Sentinel Medical Logistics LLC may send text messages concerning:

  • Service requests and customer-support inquiries

  • Pickup and delivery scheduling

  • Pickup and delivery confirmations

  • Driver arrival notifications

  • Transportation-status updates

  • Scheduling changes, delays, or cancellations

  • Other communications related to requested transportation services

SMS messages will not be used to communicate protected health information, patient medical information, diagnoses, or medical records.

Message frequency

Message frequency varies depending on your service activity, active deliveries, and requests for assistance. Recurring messages may be sent while you have an active service request.

Message and data rates

Message and data rates may apply. Your mobile carrier’s standard messaging and data charges may apply to messages sent or received under this SMS service.

Opting out

You may opt out at any time by replying STOP to any message from Sentinel Medical Logistics LLC. After submitting STOP, you may receive one final message confirming that you have been unsubscribed. You will not receive additional SMS messages unless you opt in again.

Help and support

Reply HELP for assistance. You may also contact Sentinel Medical Logistics LLC at:

Consent

Consent to receive SMS messages is not a condition of purchasing goods or services. You must provide your mobile number and affirmatively agree to receive SMS messages. SMS consent is specific to Sentinel Medical Logistics LLC.

Privacy

We do not sell or share mobile telephone numbers or SMS consent information with third parties or affiliates for their marketing or promotional purposes. Information collected through the SMS service is handled according to our https://www.sentinelmedicallogistics.com/privacy-policy.

Carrier disclaimer

Wireless carriers are not responsible for delayed or undelivered messages. Message delivery may depend on your mobile carrier and network availability.

Changes to these terms

Sentinel Medical Logistics LLC may update these SMS Terms and Conditions periodically. Any changes will be posted on this page with a revised effective date.